About Us


Recoop Philosophy

A modern concept spa and nail salon located in Bellevue, WA. Recoop spa was created with the understanding that for those with busy lives, going to the spa is sometimes about physical and mental maintenance not necessarily lounging for hours. We are one stop for your regular maintenance regimen in an upscale, relaxing, rustic mod environment. Our services include a full range of treatments including massages, facials, body treatments, lash extensions, waxing, and nail care. We strive to provide a personalized experience every time you walk through our doors with a goal of leaving you feeling ”recoop-erated” and well taken care of.

Does recoop sound like the spa for you? Join our recoop-erate Program that includes discounted services and benefits.

Founder


grace-polaroid

Grace is the founder and owner of recoop. She has always had a passion for the spa and wellness industry and opening recoop has been her dream for years.

After completing her MBA at Rice University, she worked in marketing and online advertising with top brands such as MAXFactor, Olay, MyM&M’s, and Lean Cuisine. Though she enjoyed the corporate world and helping brands elevate their marketing strategies, she still longed to follow her passion for the spa and wellness industry. She wanted to create a spa with outstanding customer service and exceptional treatments and products in a modern environment, conceptually different from the typical spas that she has frequented through the years. In 2014, Grace was finally able to follow her passion and dreams and recoop was born.

When she is not at recoop, you can find her spending time with her daughter and husband, going to Pilates, or cooking (her other passion).

Spa Etiquette and Information


Arrival Time

15 minutes prior to your reservation. This is to ensure you have enough time to check in, fill out any necessary check in forms, and maximize your spa treatment time. Download the check in forms here to expedite the process.

Late Arrival

To maximize your treatment time, please arrive at least 15 minutes prior to your appointment. Unfortunately arriving late means that your treatment time will be shortened as the treatment will still end at the scheduled time.

Parking

Recoop has validated parking up to two hours in the Avalon Towers parking lot. The parking lot is located behind the building. Heading west on 10th, turn left on the corner of Core Power Yoga, then make another left into the parking lot.

Cancellations

While we hate to miss you, if you must cancel your appointment, please do so 24 hours before your appointment. If you cancel after 24 hours, you will be charged for the full treatment.

Gratuity

Our therapists work hard and appreciate gratuity you leave. Typically, spa guests leave between 15-20%.

Childcare

We have partnered with Adventure Kids Playcare Bellevue across the street to help you spa in peace. Drop your child off at Adventure Kids Playcare when you are getting your spa services and receive 10% off. Recoop clients also get a discount on the annual membership fee.

Return Policy

We will gladly accept unopened items with receipt up to 30 days of the original purchase date. For skin care products, we will accept opened items with receipt up to 30 days of the original purchase date if there was an adverse skin reaction to the product.

Cellular Phones

As we want to maintain a tranquil environment, cellular phones are not allowed in the treatment rooms and should be on silent mode everywhere else in the spa, including the nail studio.

Laptops

We know you have a busy life and sometimes that means working while at the spa. You may use your laptop in the nail studio or relaxation room if you choose.

Valuables

We recommend you leave valuables at home. Recoop does not take any responsibility for any valuables brought into the spa, including items left in our lockers.

Medical Conditions and Pregnancy

Please advise us of any medical conditions, allergies, or physical ailments you have so we can make the necessary adjustments to treatments and/or recommend other treatments that are better suited for your needs. If you are pregnant, please let our concierge know during booking or upon arrival. Please note that we do not perform massages during the first trimester of pregnancy.